A new estimate puts the cost of dealing with robocalls, hidden fees and customer service chatbots that can’t solve most problems at $165 billion.A new estimate puts the cost of dealing with robocalls, hidden fees and customer service chatbots that can’t solve most problems at $165 billion. Prices (Fares, Fees and Rates), Customer Relations, Artificial Intelligence, Frauds and Swindling, Slang Read More
The ‘Annoyance Economy’ Is More Than Just Annoying
